Return-exchange

Delivery methods: Nova Poshta, Free (subject to order value from 2 500 UAH). The terms of free shipping do not apply to promotional goods and goods at a wholesale price.

Dear customers, we draw your attention to the fact that the transport company "Nova Poshta" from June 01, 2019 introduced new rules for sending cargo. Any package weighing 50 g, 100 g or 30 kg will be packed in a cardboard box at the request of Nova Poshta. This applies not only to fragile or fragile goods, but also to any other product, be it a bedding set or a sheet, a blanket, etc.

The company explains this innovation by the fact that the goal of Novaya Poshti is to improve the quality of transportation and delivery of goods safe and sound. We draw your attention to the fact that in connection with such innovations, the delivery of goods will increase by the cost of a cardboard box.

Whenever possible, we will try to minimize costs. There is a group of goods that are packed in factory packaging - this is polyethylene, strong and reliable, but thanks to new, from the point of view of "New Mail", improvements, we will have to pack these goods in cardboard boxes.

If you wish, to save money on shipping your order, you can use any other carrier we work with. Delivery "Delivery" Free under the condition (Free with an order value of 2,000 UAH). Applies to "Yaroslav" products. Sending "Delivery" only after 100% prepayment of TC "Ukrposhta" (100% payment) Free of charge subject to (Free of charge with an order value of 1,500 UAH).

Applies to the goods "Yaroslav", "Tsarskiy Dom", "TAG", "Idea", "Comfort textiles". Sending by Ukrposhta only after 100% prepayment. Payment methods Card Privat, Monobank.

100% prepayment to the card account "Privat Bank" or "MONOBANK". Cash on delivery (after prepayment for shipment) Cash payment upon receipt of the goods. An additional carrier transfer fee will apply. An advance payment is required to cover transportation costs in case of refusal to ship. After making an advance payment, be sure to inform us about it in a convenient way for the order to be taken into operation.

Payments that are not identified cannot be linked to the order, so there will be no shipment!

Orders less than UAH 200.00 by cash on delivery are not sent. Online payment by Visa, Mastercard - WayForPay.

Delivery regions: Ukraine: Vinnytsia region Volyn region Dnepropetrovsk region Donetsk region: Bakhmut Druzhkovka Konstantinovka Kramatorsk Mariupol Slavyansk Zhitomir region Transcarpathian region Zaporozhye region Ivano-Frankivsk region Kiev Kiev region Kirovograd region Luhansk region: Severodonetsk Lviv region, Lvov, Nikolaev region Poltava region, Rivne region, Sumy region: Konotop, Sumy, Shostka, Ternopil region, Kharkiv region, Kherson region, Khmelnytsky region, Cherkasy region, Chernihiv region, Chernivtsi region.